Afya Terms of Service

Last Updated: July 23, 2025

1. Introduction & Acceptance

These Terms of Service (“Terms”) form a legally binding agreement between you and Afya Technologies Inc. (“Afya,” “we,” “our,” or “us”) governing your access to the Afya website (www.afya.fit) and our mobile and web applications (collectively, the “Platform”). By creating an account or using the Platform you agree to these Terms. If you do not agree, do not use the Platform.

2. Key Roles & Definitions

• Business Account – a gym, studio, trainer, or other organization that subscribes to Afya to manage operations and/or deliver services.
• Member Account – an end-user who logs in to view schedules, book sessions, see workouts, or participate in livestream classes.
• User – any individual or entity accessing the Platform (includes Businesses and Members).
• Livestream Class – an optional real-time video session hosted at a Business’s discretion; session recordings are considered user-generated content.

3. Eligibility & Account Security

• You must be at least 13 years old to create a Member account and 18 years old (or the age of majority in your jurisdiction) to create a Business account or participate in paid offerings.
• You are responsible for all activity under your login credentials. Notify us at support@afya.fit if you suspect unauthorized use.

4. Fees, Billing & Auto-Renew

• Business Plans (via Stripe Connect, web only): Afya may charge (i) a recurring subscription fee, (ii) a revenue-share percentage, (iii) per-transaction or per-user fees, or any combination thereof, as selected during plan signup. Fees auto-renew at the cadence chosen (e.g., monthly or annually) until cancelled.
• Member Purchases: All payments by Members (e.g., memberships, class packs) occur on the Business’s web checkout. Afya does not process payments in the mobile app.
• Refunds & Chargebacks: Each Business is solely responsible for refund policies and handling disputes or chargebacks with Stripe or other processors. Afya is not a party to those transactions.
• You authorize Afya and Stripe to charge the payment method on file for all recurring fees unless you cancel before the next billing cycle.

5. Community Guidelines & Prohibited Conduct

We expect respectful, lawful use of the Platform. Activities that are hateful, harassing, fraudulent, exploitative, obscene, or otherwise unlawful are prohibited. Afya reserves the right to suspend or terminate accounts or remove content at its sole discretion.

6. Livestream & User-Generated Content

• Businesses control whether to host Livestream Classes and are solely responsible for the content and compliance thereof.
• Session caps: up to 100 attendees per Livestream, with a maximum of 15 interactive camera slots.
• By streaming, uploading, or posting any content, you grant Afya a non-exclusive, worldwide, royalty-free license to host and display that content for Platform functionality.

7. AI Personalization & Fitness Benchmarks

Afya may use anonymized workout data and benchmarks to power algorithmic insights and personalized recommendations. All such insights are for informational purposes only and are not medical advice.

8. Third-Party Services

The Platform integrates with Stripe and other third-party services. Your use of those services is governed by their separate terms (e.g., Stripe Services Agreement). Afya is not responsible for third-party acts or omissions.

9. Disclaimers & Not Medical Advice

The Platform offers fitness information for informational and entertainment purposes. Afya does not provide medical or professional healthcare advice. Always consult a qualified healthcare provider before beginning any exercise program.

10. Fitness Liability Waiver

YOU ACKNOWLEDGE THAT EXERCISE INVOLVES INHERENT RISKS, INCLUDING SERIOUS INJURY OR DEATH. YOU VOLUNTARILY ASSUME ALL RISKS AND AGREE TO RELEASE AND HOLD HARMLESS AFYA AND ITS AFFILIATES FROM ANY LIABILITY ARISING FROM YOUR USE OF THE PLATFORM OR PARTICIPATION IN ANY CLASS.

Businesses may upload their own waivers within Business Settings. Businesses are solely responsible for ensuring those waivers meet applicable legal requirements.

11. Indemnification

You agree to defend, indemnify, and hold harmless Afya, its affiliates, officers, directors, employees, and agents from any claims or liabilities arising out of (i) your breach of these Terms, (ii) your misuse of the Platform, or (iii) your violation of any law or third-party right.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AFYA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF USD 100 OR THE AMOUNT YOU PAID TO AFYA IN THE PRIOR 12 MONTHS.

13. Governing Law & Venue

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. All disputes shall be litigated exclusively in the state or federal courts located in the Middle District of Florida.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be posted on the Platform and, where practicable, emailed to the address on file. Continued use after the “Last Updated” date constitutes acceptance of the revised Terms.

15. Contact Us

Afya Technologies Inc.
2757 Valiant Drive, Clermont, FL 34711

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